You may not expect this behavior, but the removal of the item is appropriate given the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file. The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system.

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ScanPST mostly validates and corrects errors in the internal data structures of a .pst file. Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder. To start the Inbox Repair tool manually, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.

Repair Outlook Data File

Then, you can move the recovered items to your new Personal Folders (.pst) file. For instructions about how to unhide files and folders, see your operating system documentation. The next solution to repair Outlook is to reinstall the problematic Outlook version/application. If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file.

How the Inbox Repair tool validates and corrects errors

Repairing Outlook’s .OST and .PST files often restores full mailbox synchronization and prevents email loss. Always close Outlook properly, maintain smaller data files, and use the SCANPST tool or SaRA assistant for preventive maintenance. If errors persist, deleting the OST file or creating a new Outlook profile usually resolves all sync-related issues. ScanPST can only repair and fix minor corruption and issues in Outlook files. If your Outlook data files have gotten severely corrupt or extremely damaged. Then, you need to try specialized Outlook PST repair tools.

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The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer. If you can't start the Inbox Repair tool automatically rebuild Outlook data file quickly or manually, you may try to repair your Office application. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.

Easily Repair Outlook 365 and Outlook 2021, 2019, 2016, 2013, 2010, 2007, & Other Versions

It automatically detects corrupted data files, fixes profile errors, and reconfigures Outlook to restore connectivity with Office 365. Solutions like opening Outlook in safe mode, fixing Outlook profile, and Repairing Outlook using Microsoft Office using the in-built tool. One can also try reinstalling their Outlook application. Last but not least, you can try to repair Outlook PST files using the ScanPST tool or using a specialized Outlook repair tool.

• When you're done, you might need to restart your computer.
• If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem.
• If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file.
• Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary.
• Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.
• To start, create a new Personal Folders (.pst) file entry in your profile.

Manually start the Inbox Repair tool

Follow these steps to repair your Outlook personal folder file (.pst) by Office 365 Sync Errors Fix using Inbox Repair tool. Opening Outlook in safe mode means that the application will only open all the necessary files to start the applications. If you do not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file.

Fix Outlook by Reinstalling Outlook Application

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If this method works, try disabling your add-ins and any recent customizations that you may have made in Outlook to permanently fix the issue. At a higher level, the more visible changes that you see involve folders and messages.

If Outlook is unresponsive, not opening, or is crashing without any morning you can repair using the tried and tested methods provided here. diagnose Office activation conflicts It is located in the folder of your original Personal Folders (.pst) file. To start, create a new Personal Folders (.pst) file entry in your profile.